Generating Reports and Pending Payments

[de9d6b9aParticipant April 20, 2017 at 4:04 pm Post count: 2]

#41999

I’ve paid for it earlier today and it says pending, though I know it’s gone through. I thought reports were generated quickly?

[Lea (Admin)Keymaster April 21, 2017 at 7:18 am Post count: 296]

#42020

Hi de9d6b9a,

Reports are usually generated within minutes of purchase and if not received we ask that you email our technical support team for assistance at
contact@mthfrsupport.com.

I have informed them of your post and one of our technical support team members will contact you by email soon to assist you with this issue.

Lea

[de9d6b9aParticipant April 21, 2017 at 9:41 am Post count: 2]

#42024

Thank you, my order is 41995.

[orr.sharieParticipant May 18, 2017 at 5:12 am Post count: 1]

#43213

Hi.
I am having the same issue. I ordered, the payment definitely went through,
but my account still says payment pending. My order is #43206.

Thank you for your help.

[Lea (Admin)Keymaster May 18, 2017 at 9:07 pm Post count: 296]

#43240

Hi orr.sharie,

I discussed this issue with our technical support team and the issue has been resolved. Please check your email for further details.

Lea

[Author]

Posts