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  • grpetersen
    Participant
    December 8, 2015 at 8:32 am
    Post count: 1
    #23930

    Greetings,
    Forgive me if I overlooked the answer to this question somewhere but the APOE 3 and 4 are not showing on my MTHFR report. I did find that I was supposed to unlock the 19th chromosome on 23andme to make that information available. I have done that, now my question is do I need to resubmit the 23andme data again or is there something someone can do to add that information to my MTHFR report that was already generated.

    Thanks!
    Ginger

    Lea (Admin)
    Keymaster
    December 8, 2015 at 9:31 pm
    Post count: 296
    #23953

    Hi Ginger,

    As a goodwill gesture MTHFR Support would be happy to provide you with a promo code so that you can re-run your raw data through Sterling’s App V2.1.
    You will need to download your raw data from 23andMe again and upload the new file to the App.

    I will email the code to you shortly.

    Lea

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